3 Common Pitfalls to Avoid When Selecting a Dedicated Hosting Provider

Avoid Sign - Blog - 11-18-2014

As of recently, more and more organizations are leaning towards IT solutions that are operating expenditures rather than capital expenditures. Dedicated server hosting is one of the many options that companies are looking to in order to operate more efficiently and have more capital funds available to invest in other aspects of their business. As organizations transition to dedicated server hosting there are common pitfalls that businesses need to avoid when choosing a dedicated hosting provider.

Pitfall #1: Bundled Pricing Structure

When buying a dedicated server, make sure you know what you are paying for. Some companies bundle management into their pricing, and while the support may be great, if you’re not utilizing it, you’re overpaying for the services you’re actually using. If your company has the capacity to manage the server yourself, opting for an unmanaged dedicated server and asking to unbundle any other services you don’t expect to use may be the best option for your company.

Pitfall #2: Poor Quality of Support

When problems arise, your provider’s support team should be able to answer your questions and solve your issues, but the quality of support varies among providers. You don’t want to wait until you have an issue to find out whether your provider is one of the good ones. Check an organization’s online reputation, and carefully asses the level of service they provide during ramp-up to determine whether they will serve your support needs.

Pitfall #3: Inability to Scale Technical Requirements

The provider may not have the current generation hardware or hardware that can expand and support the technical requirements of your company. If your application is growing and you need greater performance, can your provider offer sixteen core servers if you need them, or do they only provide 8 or 12? With growing storage needs, can your provider offer terabyte after terabyte at a performance metric that’s right for you?

While there are a number of other key requirements and needs in order to find the best dedicated hosting provider for you, these are some of the most common pitfalls that companies tend to overlook. It’s also especially important to consider the relationship you have or will have with the provider. When buying dedicated, look for the provider that demonstrates a clear interest in building a relationship. While this may seem like a minor point on the face of it, consider that when an issue arises, these are the people you will be relying on to keep your business running.

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